1. Initial interview - 60 minutes including a 5 minute story problem that you need to come up with the correct answers 2. Immediately following a computer based Assessment test - 60 minutes, vocabulary, personal traits, spatial recognition, typing speed and accuracy 3. Second phone interview - 60 minutes - detailed questions about how you would handle a wide variety of client facing and training scenarios 4. Training assessment where you are trained on a module and then you demonstrate how you would perform the training 5. Personal Reference checked 6. In person interview