The interview process was amazing. Very relaxed and detailed. I felt like I knew my interviewer for years, thats how comfortable I was with her. She was honest and to the point about the job description, benefits and pay structure. Massage Envy is lucky to have her on their team.

There is an online assessment that tests your strengths and weaknesses, as well as whether or not you have sales potential. If your results are good enough on that, there is a brief phone interview that mostly focuses on availability and a brief summary of relevant experience. If you get past that, you receive a copy of the membership sales pitch script to memorize, which needs to be done for the in-person interview. The interview asks for specific availability, relevant experience, what you did and did not like about previous jobs, pet peeves from coworkers, what your bring to the business, what you're expecting in terms of pay, as well as a script memorization. Knowing the script is a huge part of the interview process, but the way you come across is 1000x more important. If your interviewer doesn't get a good impression/vibe, you probably won't be hired. The Front Desk team is the face of the business, so you want to make a good impression on the manager interviewing you.