Me postulé a través de una recomendación de un empleado. El proceso tomó 4 semanas. Acudí a una entrevista en Marriott International (Los Angeles, CA)
Entrevista
The interviewers used a STAR framework and are looking for your process at dealing with specific situation. It was a phone interview first, then later on had to meet the director of HR. They do their best to put you at ease so you would confidently share your experience and thoughts with them. They also allow you to ask question to gaze if they are a good fit for you
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you had to overcome adversity
It was a super chill interview, they definitely used the STAR method and asked typical questions, including about how to deal with a rude guest, and how you deal with a rude or uncomfortable coworker.
Me postulé en línea. Acudí a una entrevista en Marriott International (New York, NY) en feb 2025
Entrevista
Meet with manager at hotel. Answering questions about background. They called later in the week, I did not get the job. The process was simple and fast. I did not have enough experience
Me postulé en persona. El proceso tomó 4 días. Acudí a una entrevista en Marriott International (Hotel) en feb 2025
Entrevista
The front desk agent interview typically includes a phone screening, in-person interview focusing on customer service skills, problem-solving scenarios, communication abilities, and sometimes basic computer or reservation system tests. The front desk agent interview includes phone screening, in-person interview, role-play customer service scenarios, questions on handling difficult guests, multitasking, communication skills, familiarity with reservation systems, and sometimes basic computer proficiency tests.