Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en Marriott International (Denver, CO) en may 2016
Entrevista
Very professional I met with the manager the first interview he told me about their policies and ask questions about my experiences and customer service, was called back 4 days later to meet with the general manager she was very personable and had questions about my work experience
Preguntas de entrevista [1]
Pregunta 1
Tell me your worst customer service situation indescribable
It was a super chill interview, they definitely used the STAR method and asked typical questions, including about how to deal with a rude guest, and how you deal with a rude or uncomfortable coworker.
Me postulé en línea. Acudí a una entrevista en Marriott International (New York, NY) en feb 2025
Entrevista
Meet with manager at hotel. Answering questions about background. They called later in the week, I did not get the job. The process was simple and fast. I did not have enough experience
Me postulé en persona. El proceso tomó 4 días. Acudí a una entrevista en Marriott International (Hotel) en feb 2025
Entrevista
The front desk agent interview typically includes a phone screening, in-person interview focusing on customer service skills, problem-solving scenarios, communication abilities, and sometimes basic computer or reservation system tests. The front desk agent interview includes phone screening, in-person interview, role-play customer service scenarios, questions on handling difficult guests, multitasking, communication skills, familiarity with reservation systems, and sometimes basic computer proficiency tests.