Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Manulife (Montreal, QC) en dic 2017
Entrevista
I applied online for a Customer Service Representative , Received an email requesting a phone interview ,Then I had the phone interview followed by an In-person interview. Very straight forward questions. I looked at the company's profile very carefully, Checked the reviews from former employees and I felt that Manulife and the posted job are fully matching my experience. I felt that I have a lot of experience to share with Manulife and also sharing their success story.
This is a phone interview, around 15 minutes long, to validate my interest and availability for different shifts, questions are quite easy, about my previous experience in call center, customer service attitudes, basic knowledge about finances and things like that.
Preguntas de entrevista [1]
Pregunta 1
Experience in call-center, KPIs, how do I handle stressful situations, and difficult clients.
Me postulé en línea. El proceso tomó 1 día. Acudí a una entrevista en Manulife (Cebu City) en sep 2025
Entrevista
The interview process was very straightforward and professional. Questions were clear and easy to understand, with no unnecessary pressure. The interviewer was polite, respectful, and focused on relevant topics, making the overall experience smooth and comfortable.
Me postulé en persona. Acudí a una entrevista en Manulife (Manila, ) en oct 2024
Entrevista
Good flow and kind interviewer.. Interviewee won't feel nervous. You'll surely pass if you focus on and understand the main question. Interviewer will also help you to answer questions if they feel you're having difficulty answering the questions.
Preguntas de entrevista [1]
Pregunta 1
Among all your jobs why did you choose BPO industry?
