My recruiter was not that helpful and seemed unorganized (i.e. emails with wrong information, took a while to reply). I completed my virtual interview with a current store manager, who did not know when I would hear back. I was offered the position and respectfully declined. Despite receiving and replying to this message, my recruiter still sent me an email titled "Excited to Have You Join Us at Macy's!" which congratulated me on accepting the role... oof.