I was requested to talk to someone over the phone and as requested i did and do not know who that person was. I was asked certain question about the law but couldn't answer some of them so have no regret but am satisfied with the process. The phone process in the begining is always benefitial as it is time saving and gets to understand a lot at the very first movement. I think the entire process was not at all lengthy and would try my luck next time. Thank you Mackesys Solicitors - Criminal Solicitors London