Hi, Thank you for taking the time to share your interview experience with us. I'm sorry to hear that the meeting didn't go as smoothly as it should have. We understand how important first impressions are, and regret the technical issues and delay at the start of your interview. We aim to create a respectful and professional experience for every candidate, and we're reviewing this instance to ensure we're better prepared in the future. While it sounds like both you and the interviewer came to a mutual understanding about the fit for the role, we still appreciate the opportunity to connect and learn from each conversation. Thanks again for your feedback and I wish you all the best in your job search. Gemma, Head of HR