Applied for the position on the website. Had a telephonic interview which went well. Did a written assessment. Had a face to face interview with the team leader which seemed to go reasonably well. Two weeks later, had a second interview with a manager and somebody from another department (fraud department) . Generally speaking, quite an interesting and refreshing experience. Seem to be genuinely nice people working toward the same goal. The whole interview process lasted more than 6 weeks. Way too long! I do understand that they are looking for the right fit and individual but seriously, It is ridiculous to drag out a process for almost 2 months and then to be told no thank you at the final hurdle. Also gave feedback on how to improve work and internal processes. I suspect that they will claim this as their own ideas.