Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en Lumen (Boise, ID) en jun 2012
Entrevista
The company will test both the ability to transition a conversation into a sale based on customer needs and the quality of customer service you can provide to a upset customer.
Preguntas de entrevista [1]
Pregunta 1
How would you handle a situation where the customer is upset about the charges appearing on their bill.
