Application Submission: I applied online for a position as a flight attendant, submitting my resume and a tailored cover letter. Initial Screening: A week later, I received a call from HR for a short screening where they asked basic questions about my experience and motivation for joining Lufthansa. Phone Interview: I passed this stage and was scheduled for a phone interview lasting about 30 minutes. The HR representative asked behavioral questions like, “Describe a time you managed a difficult situation with a customer.” I focused on a previous job in customer service. In-Person Interview: I was then invited to the Düsseldorf headquarters for a face-to-face interview. I met with two interviewers—one from HR and one from the cabin crew management team. They asked about my teamwork experience and how I would handle emergencies. There was also a role-play scenario where I had to respond to a hypothetical passenger complaint. Assessment Test: Afterward, I completed a personality assessment to evaluate my fit for the role. Final Interview: I was called back for a final interview with a senior manager, who discussed Lufthansa's values and looked for alignment with my own. Job Offer: A week later, I received a job offer via email, followed by an onboarding process.