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      Lowe's Home Improvement

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      Búsquedas relacionadas: Evaluaciones de Lowe's Home Improvement | Empleos en Lowe's Home Improvement | Sueldos en Lowe's Home Improvement | Prestaciones en Lowe's Home Improvement
      Entrevistas en Lowe's Home ImprovementEntrevistas para el cargo de Customer Service Associate II en Lowe's Home ImprovementEntrevista en Lowe's Home Improvement


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      Entrevista para Customer Service Associate II

      17 ago 2011
      Empleado anónimo
      Las Vegas, NV
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      El proceso tomó 1 día. Acudí a una entrevista en Lowe's Home Improvement (Las Vegas, NV) en ago 2011

      Entrevista

      Upon submitting my application and resume via online, a couple days later I was contacted by a human resource manager who was interested in interviewing me next week. We scheduled the interview and when I showed up to the interview fifteen minutes early, she prompty greeted me and we went into her office to begin the interview. She asked me to read a brief overview of the general responsibilities of a Customer Service Associate, then sign and date the form. After that, she asked me about six behavioral basd/situational questions from past work experience. After she was finished, I was immediately introduced to the store manager who asked me about five or six more behavioral based questions. The interview lasted about 1 hour. About an hour later I was contacted by the human resource manager offering me the job and inform me of the rate of pay per hour. She promptly scheduled me to come in to do my drug screening in which she informed me could take up to a week to find out the results. Once I find out that I pass the drug screen, I will immediately be scheduled to begin orientation. As a result of already having had a background check done by another Lowe's who had offered me a position with their store recently, I would not have to wait a week for the background check.

      Preguntas de entrevista [5]

      Pregunta 1

      What qualities do you find important in order to ensure excellent customer service?
      1 respuesta

      Pregunta 2

      Tell me about a time when you had a difficult customer, what happened, and how did you handle the situation?
      Responder pregunta

      Pregunta 3

      (They ask you to rate your knowledge of most deptartments in the store, and then ask you to engage in a role play scenerio) Well it sounds like you are most knowledgable in the __________ department. Pretend that I am a customer. Pick from any product in that department, and attempt to sell it to me.
      1 respuesta

      Pregunta 4

      Tell me about a time when there was miscommunication among you, co-workers, and/or supervisors. What happended, and how did you handle the situation?
      Responder pregunta

      Pregunta 5

      What made you apply to Lowe's?
      1 respuesta

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Associate II en Lowe's Home Improvement

      Entrevista para Customer Service Associate II

      19 jul 2020
      Empleado anónimo
      Rockledge, FL
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Lowe's Home Improvement (Rockledge, FL) en jul 2020

      Entrevista

      Very smooth process not difficult at all. HR person was very polite and courteous. Answered all of my questions. Phone interview took about 15 minutes. Most of the questions were fairly easy and were directed towards customer service.

      Preguntas de entrevista [1]

      Pregunta 1

      Tell us about a time in your work history where you collaborated with a fellow employee to solve a problem.
      Responder pregunta

      Entrevista para Customer Service Associate II

      3 nov 2017
      Empleado anónimo
      Sanford, FL
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Me postulé en persona. El proceso tomó 3 semanas. Acudí a una entrevista en Lowe's Home Improvement (Sanford, FL) en nov 2017

      Entrevista

      After applying a few weeks ago I was called in for a formal interview. I was in an office with one of the store's assistant managers and we went over 6 general questions about my prior work.

      Preguntas de entrevista [1]

      Pregunta 1

      One time where you had to rely on a team to accomplish a goal.
      1 respuesta
      3

      Entrevista para Customer Service Associate II

      20 ago 2017
      Candidato de entrevista anónimo
      Sanford, NC
      Sin ofertas
      Experiencia neutra
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó más de 1 semana. Acudí a una entrevista en Lowe's Home Improvement (Sanford, NC) en ago 2017

      Entrevista

      I was interviewed 5 days after I submitted the application. Seemed to be a great interview but wasn't picked for the position so I applied for the same position in another dept and am being considered. The HR hiring manager stated that every position has a 3 candidate interview. So the position goes to who seems the most qualified. That's what I call the luck of the draw, so I am not holding my breath

      Preguntas de entrevista [5]

      Pregunta 1

      Have you ever went above and beyond your job your job description?
      Responder pregunta

      Pregunta 2

      Have u ever been influenced to break a rule because you've seen others get away with it??? How did that make you feel?
      Responder pregunta

      Pregunta 3

      What have you done to correct a safety hazard while at work?
      Responder pregunta

      Pregunta 4

      When you and your coworker don't agree about something how did you move forward?
      Responder pregunta

      Pregunta 5

      Describe a relationship that you formed with a customer?
      Responder pregunta
      2