5y
Thank you for your review. We are sorry to hear you had such a frustrating experience, but we appreciate you bringing this out. It was an uncommon instance and we’ll do better. We will use the feedback to make us better and to ensure this doesn’t happen again.
We always aim to deliver a great experience. We are gutted when we miss the mark!
Please feel free to reach out to hr@locusnine.com with any further comments, concerns, or suggestions you wish to share.