From the beginning, there is salary transparency. They value honest and clear communication. Before the interview you receive a message of what to expect and there is no ghosting if you do not get the role. They provide feedback which is incredibly valuable.

Panel interview with two design leaders. They outlined the role and team, asked about your motivation and service‑design background, then had you present an end‑to‑end case study and answer probing questions. Finally, you asked about priorities, challenges, and leadership, and they closed by explaining next steps.