The process was by phone first which basically just set up the interview time and date to meet in person. The actual interview was fairly informal and was just a few questions about myself to figure out if I was a good personality fit. Then there is an onsite experience evaluation, where you're asked to coach or assist a shift and in the end, it is decided if you are a good fit.

Telephonic and then a trial in person. You will start with the phone call, or perhaps even an in-person meeting. After that, there will be a trial session where you will assist one of the coaches.