First call with the HR to better understand the position, the company and see if you fit in the position. Second call with the CSM team, we talked about the position and the company, but of course about you, they are trying to better understand who you really are and if there is a good feeling between the team members and you. Third call is with your direct manager (in office or remotely), she/he is looking for your understanding about the position you're applying for.

I first had an introduction call with someone from HR to get basic information about the job and Lightspeed. I then had two other interview meetings with employees of the CSM team. The first one to have a more in depth overview of what the role entails. The second one to see if I was the right fit for the role.