I applied to the Logistics Analyst position at Lidl US after learning about the company's expansion into the US. I applied through the company's website. I was a recent college graduate and thought that working for a growing company like Lidl would be an exciting career opportunity.
I first had a phone screening with the hiring manager that lasted 20-30 minutes. My interview was scheduled for 10am EST, but I ended up calling the recruiter after waiting 25 minutes for her to call me. She seemed surprised, as if she had forgotten that she had an interview scheduled with me. She asked me a couple of basic questions about my background and what I was looking for.
It was a little over a month before I heard back from the company. They were interested in moving on to the next stage of the interview process, which was a Skype interview with a senior logistics analyst. My interview was scheduled for 10:30AM. I waited for an hour and never received a phone call, at which point I contacted the hiring manager and told her. She apologized and scheduled another interview for the following week.
The interviewer was almost 20 minutes late for the re-scheduled Skype interview. He, too, asked a couple of general questions about my qualifications and gave me some more insight into the position. It lasted about 30 minutes. There was supposed to be a test call 10-15 minutes before the interview was scheduled to begin, as well as an invitation from Lidl's Talent Acquisition Skype account, but I never received either. During the interview the call was dropped due to the interviewer's bad Internet connection, so he called my cell phone and we continued the interview without Skype. By this point I had already decided on going another direction with my job search, since it had taken about two months to get to this point in the interview process.
A week after the Skype interview, the recruiter called me and invited me to an on-site interview in two weeks at the corporate HQ in Arlington, but I turned down the offer and decided to end my application with Lidl in favor of another opportunity. During the interview process the company came off to me as unprofessional and unorganized, and I didn't want to work for such a dysfunctional company. If they were consistently late or absent to job interviews, then how would they treat me if I were to work for them? I'd rather work for a company that values my time and keeps its word. It's a shame too, because I was extremely interested in the opportunity, but the way the company presented itself to me completely turned me off from working there. I hope they can get more organized as they grow and expand into the US market.