1. Telephone chat with HR rep - initial screening 2. Face to face interview with direct line manager and a colleague of theirs - informal Q&A about the role and my experience 3. Face to face interview with HR Manager and Ops Manager - informal Q&A The initial screening and follow up was ok, apart from the fact that I was told I would get a pre-interview call (ahead of interview 1) and I didn't. I was quite early for my second interview but had to wait longer than anticipated to be called into the interview. The receptionist was incredibly welcoming and jovial in the interim. Apparently the interviewers had requested that the time slot be moved back by 15 mins. However, I was not informed of this and was actually made to feel as though it was my error by one of the interviewing managers. Said manager then really questioned my character in the interview, which upon reflection is actually laughable. The HR rep who handled initial comms made contact with me immediately after the interview and I've heard absolutely nothing since. Informing candidates of the outcome really ought to be standard practice.