Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Kohl's (Brentwood, CA) en oct 2016
Entrevista
Interviewed with the store manager ahead of the holiday season. Took about 20-30 minutes overall. Questions were asked about my experience and how I handle difficult situations and how I work with others (co-workers and customers).
Preguntas de entrevista [1]
Pregunta 1
Do you believe that the customer is always right? Why or why not?
Me postulé en línea. El proceso tomó 2 días. Acudí a una entrevista en Kohl's (Chicago, IL) en nov 2021
Entrevista
Easy interview process, with most offers on the spot. After an interview, you'll get a training email to set up paid training times. From there, you train for a short amount of time before being on your own.
Preguntas de entrevista [1]
Pregunta 1
Describe a situation in which you had to provide good customer service.
Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en Kohl's (New York, NY)
Entrevista
I applied online at night and by the next morning I received an email asking me to choose an interview day and time. I arrived about 10 minutes early. I went to the customer service and they told me to have a seat in the break room. There was just one other person for an interview and he arrived about two minutes after me. The person giving us the interview was the assistant manager and she actually arrived about 10 to 15 minutes late. She said she was late because there have been a lot of new managers being moved around from different Kohl's stores and she apologized. The actual interview process was in a small office. I think we were only asked about four or five questions and we took turns answering. She told the both of us that we had good answers and after we were finished we filled out the availability sheet. She gave us a little card and told us that we should hear back within 24 to 48 hours via email. My interview was on Friday so I received an email with the job offer on Monday morning.
Preguntas de entrevista [3]
Pregunta 1
Describe a time you saw a coworker doing something unethical and how you handled it.