An extremely long and tedious interview process. There are many people involved and there is an obvious disconnect in communication as many different people will give you contradictory instructions or information. The technical interview was extremely unprofessional (I had a lady from Kaplan who wasn't fully awake nor dressed properly pretend to be a student) and subjective. Based upon who does your technical interview, there will be an extreme diversity in your evaluation. Most of the interview process, especially the beginning stages, is conducted online via webcam. This fact adds to the frustration of their long interview process as interviewers typically have poor connection and it is difficult to hear/understand what is being spoken. Good luck! Unfortunately most of the interview will depend on who interviews you.