Applied on a Thursday, received a call Friday to take 4 tests (typing test/business writing/call center simulations/ attitude) practice because if you pass then you go to the interview process. Got first interview on Tuesday, the following week, that was one on one with recruiting lady. She said I would receive a call up to 15 days, but that same day I got a call to go in for a managers interview. Friday I had the interview one on one with the manager. At the end of the interview she said she would call me within the week to let me know if I got the job!
Starting pay $18.22
$0.37 more for bilingual
Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Kaiser Permanente (Bakersfield, CA) en sep 2024
Entrevista
After completing the application they ask you to take an assessment test, then a video interview. After that they do a phone interview and then a group interview. The whole process can take quite a while.
Preguntas de entrevista [1]
Pregunta 1
Describe a situation where you were unable to make someone happy when they were u happy.
Me postulé en línea. El proceso tomó 2 meses. Acudí a una entrevista en Kaiser Permanente (Woodland Hills, CA) en jul 2024
Entrevista
If you are applying for a bilingual position be prepared to take a few assessments beforehand. The final interview is titled Meet and Greet, you hand them your resume and they take you around their call center and hospital. Everyone was very nice, but very informal in a group setting.
Preguntas de entrevista [1]
Pregunta 1
No formal questions, just hand them your resume and they will review your qualifications
Me postulé en línea. Acudí a una entrevista en Kaiser Permanente
Entrevista
The interview process went pretty quickly and the questions were straightforward easy to answer questions. It was a group interview and then a one on one for select few from the group