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      Entrevista para Senior Customer Support Engineer

      30 ago 2019
      Empleado anónimo
      Boulder, CO
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en JumpCloud (Boulder, CO) en ago 2019

      Entrevista

      Fairly straightforward tech interview process, it might have been a little out of order due to internal reasons. Every contact I had with someone at JumpCloud felt enthusiastic, transparent, humble, and none pressured. They made we feel comfortable, and I felt that they did everything they could to give me an honest chance. - Phone screen with the hiring manager - Reviewed past positions - Talked about technical aptitude, cultural fit, and position requirements - Next steps - Take home technical assessment - In office interview: 2.5/3 hours - Met with engineers and hiring manager - Reviewed technical assessment - Questions on past positions, technical approach, and cultural fit - Time to ask them about the company, culture, and position - Phone call with lead talent acquisition team member - Discussed interview and how I felt after meeting the team - Review salary expectations - Talked about other interviews I was going through and timeframe - Offer and Salary discussions They were in a growth phase when I applied, and the process took about 3 weeks from the time I applied till I received an offer. The take home technical assessment was fairly easy if you are comfortable with command line, API calls/Curl commands, and LDAP/AD commands and configuration. There was a portion of the assessment that went over the company product and binaries (agents), along with SSO. This was probably the easiest part of the assessment but they do have good documentation in their knowledge base in case you got stuck.

      Preguntas de entrevista [5]

      Pregunta 1

      Tell us a time when you made a mistake that effected the company and/or customer and how you learned from that experience.
      1 respuesta

      Pregunta 2

      Create an API request to pull data from the test account you created.
      Responder pregunta

      Pregunta 3

      Create an LDAP command to look up users.
      Responder pregunta

      Pregunta 4

      What is a moment in your career that makes you very proud?
      Responder pregunta

      Pregunta 5

      How do you organize your time and what tools do you use to help?
      Responder pregunta
      3