First an online test which deducted suitability with the company, followed by a one on one interview and then a group interview which included a scenario based questions and case studies.
Preguntas de entrevista [2]
Pregunta 1
Tell me about an experience when you provided good customer service?
There is a group exercise and a 1-to-1 interview, which go through your previous experience and a tell me about yourself question. The group exercise is really important in showcasing your team work abilties.
Acudí a una entrevista en John Lewis & Partners (Londres, Inglaterra)
Entrevista
Basic retail interview. They ask for experience with customer service and examples of when you have worked in a team. They also ask what would you do in … situation
Acudí a una entrevista en John Lewis & Partners (Londres, Inglaterra)
Entrevista
Group interview. Asked about some scenarios and asked to discuss them in the group. It is a pretty relaxed interview and easy to stand out if you answer the questions first but make sure you let others speak and collaborate with them.
Preguntas de entrevista [1]
Pregunta 1
what to do when customer wants to know the price of an item but your ipad isn’t working?