Me postulé en persona. El proceso tomó 1 día. Acudí a una entrevista en J. Crew (Lynchburg, VA)
Entrevista
I was hired during the peak season. HR will typically conduct mass interviews and tell you within a day if you have been hired or not. It was a very simple interview, followed by a typing test and then shadowing a current employee for about 2 calls. Finally, I was given a piece of clothing (I think it was a cardigan) and was asked to assume that I was on a call with a customer, and I had to describe the cardigan. Overall, the interview was about an hour long.
Preguntas de entrevista [1]
Pregunta 1
I was given a piece of clothing (I think it was a cardigan) and was asked to assume that I was on a call with a customer, and I had to describe the cardigan.
ask you scenarios on deescalating customers and on their products. You have to sell them a product so they see how you are. there is a timed typing test as well. 6 weeks of training after 3 weeks you get on the phone
Me postulé en línea. El proceso tomó 1 día. Acudí a una entrevista en J. Crew
Entrevista
First there was a phone screen with HR. Then invited to the call center. Was first given a written test on a computer to test communication & computer skills. After that, HR conducts a 1 on 1 interview. Job was offered on the spot.
Preguntas de entrevista [1]
Pregunta 1
"Sell me this item." Then you are handed an item, sweater, shirt, etc. and asked to describe the merchandise in a positive light.
Me postulé en persona. Acudí a una entrevista en J. Crew
Entrevista
Super friendly. Do your research and practice practice practice. Just be prepared and you'll do well. They want to know you and how well you fit into the team.