Me postulé a través de un reclutador. El proceso tomó 1 día. Acudí a una entrevista en J. Crew (Lynchburg, VA) en jun 2011
Entrevista
Phone screen with recruiter who asked a variety of questions, " Can you tell me about your problem solving skills" One on One interview with a recruiter or supervisor of sales dept., asking questions like, ""Can you tell me a time you had to address an angry or irrate customer", "What type of problems do you like tackling?", offer was made on the spot. Background check had to come back clear before I could start.
Preguntas de entrevista [1]
Pregunta 1
Have you ever had to deal with an angry or irrate customer?
ask you scenarios on deescalating customers and on their products. You have to sell them a product so they see how you are. there is a timed typing test as well. 6 weeks of training after 3 weeks you get on the phone
Me postulé en línea. El proceso tomó 1 día. Acudí a una entrevista en J. Crew
Entrevista
First there was a phone screen with HR. Then invited to the call center. Was first given a written test on a computer to test communication & computer skills. After that, HR conducts a 1 on 1 interview. Job was offered on the spot.
Preguntas de entrevista [1]
Pregunta 1
"Sell me this item." Then you are handed an item, sweater, shirt, etc. and asked to describe the merchandise in a positive light.
Me postulé en persona. Acudí a una entrevista en J. Crew
Entrevista
Super friendly. Do your research and practice practice practice. Just be prepared and you'll do well. They want to know you and how well you fit into the team.