Interview process is organized but people are not. I had very biased and unfair experience with intact. Probably, HR was able to manipulate my side of story to the hiring manager. Whatsoever, they are unable to consider others perspective. Even my right to make a decision was violated initially and had to speak up for it.
I didn’t expect the question to be related to customer service. Overall it was an eye opening experience. Just prepare for anything I would say not just the role you are applying for
Me postulé en línea. Acudí a una entrevista en Intact
Entrevista
Received an invitation to do a one way video interview a few days after applying. Respond to written questions by speaking to the camera plus a written response. Completed it and never heard back, no rejection but no follow up either.
Me postulé en línea. Acudí a una entrevista en Intact (Vancouver, BC)
Entrevista
First interview was one-way where you had to record your answers to questions that were prompted on the screen. There was 3 questions total followed by a task to write a professional email based on details provided.
Preguntas de entrevista [1]
Pregunta 1
Describe a time when you provided excellent customer service.