Thank you for taking the time to share your experience. We are committed to building a respectful, inclusive, and transparent hiring experience and are continually reviewing our processes to improve communication and clarity. Aligned with our commitment to pay equity and our philosophy of paying the market value for positions, we post compensation ranges for positions and communicate the target compensation for open positions early in the interview process to avoid misalignment upon offer. Our initial interviews are intentionally conducted with cameras off to ensure that early screening is focused on skills, experience, and alignment with our mission, and our full process does include multiple interviews and references. We will ensure we clarify process and expectations with future candidates. We are sorry to hear that you did not receive a follow-up communication. We do send notifications to all candidates when decisions are made, and we know that sometimes these messages have landed in spam or junk folders. Please feel free to reach out directly to hrteam@ihi.org if you have further questions or feedback. We wish you the very best in your career journey.