5y
Thank you for taking the time to let us know about your interview experience. We truly value and enjoy the search for great new team members and we want candidates to have a positive experience with us. Please accept my apologies for any rudeness you experienced.
From what you describe it sounds like you may have been in one of our co-op student interviews. In those recent remote interviews one of the interviewers was using two screens – one screen with notes and resumes and the other with his camera. If this was the case in your interview, it’s possible that he was not balancing looking at the other screen for notes with engaging with you on camera. I'm not trying to excuse any rudeness, that is unacceptable, I'm just trying to understand what may have been happening so we can address it. Remote interview etiquette and potential pitfalls is something we will be particularly conscious of and do better at proactively managing in the future.
I would also like to assure you that we were not interviewing with someone already in mind for the role - we are always open to exploring what each candidate brings (or we wouldn’t have requested an interview) and do not want to waste our time or yours.
Your feedback has helped us review our methods and improve. If I have misunderstood your situation or if you would like to discuss further, please do contact me directly via LinkedIn or call our office.