The interviewer ran through about 5 detailed scenarios orally and asked what I would do in the given collections situation. It required me to think on my feet. I was not given advanced notice of the scenarios.
Preguntas de entrevista [1]
Pregunta 1
If someone you were trying to make a collection from got violent or angry while you met with them, what would you do?
Me postulé en línea. El proceso tomó 1 día. Acudí a una entrevista en IRS (Seattle, WA) en jun 2007
Entrevista
Inteview process involved a presentation by IRS personnel regarding the position and the interviewing process. After the presentation, each candidate was interviewed in a private interview by two IRS personnel. The agents read from a list of questions. Questions typically began with "How would you reply to a taxpayer who said/did _____." After the interview, each candidate participated in a mock telephone conversation in which the candidate played the role of an IRS collection agent and the caller played the role of an irate taxpayer.
Preguntas de entrevista [2]
Pregunta 1
How would you respond if the taxpayer said a lien on his property would prevent him from obtaining the money necessary to pay the taxes.