Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en IKEA (Birmingham, Inglaterra) en feb 2016
Entrevista
1st Interview was a group assessment. About 20 or so people and we got split up into groups of about 5 where we talked about times where we've had good and bad customer service. Also talked about what makes good customer service while the assessors listened in. We then had to walk around the store and make observations and then discuss what we noticed. ie. Staff on hand to help, layout of the store, variety of products available. We then went home and I was called the same day for a 1:1 interview. that was just a traditional type interview where they ask personal questions like ..'Tell me a time when ...' It was pretty informal so i wasn't too nervous.
Preguntas de entrevista [1]
Pregunta 1
Who is your role model? When did you last make a mistake and how did you rectify it?
Fueron varias etapas, la última tienes que hacer una entrevista grupal donde te plantean un caso de una familia y tienes un presupuesto con el que venderle. Después está la fase de entrevista personal. Mi recomendación es que se te escuche en la dinámica grupal pero no te pongas por encima de nadie quieren ver también como interactúas con los compañeros
Preguntas de entrevista [1]
Pregunta 1
Háblame de ti
Cuéntame alguna experiencia difícil que hayas tenido con un cliente y como lo afrontaste
Que dice la gente de ti Cuéntame
Cuál es tu disponibilidad
Me postulé en línea. El proceso tomó 4 días. Acudí a una entrevista en IKEA (Logan) en ago 2025
Entrevista
Fast, professional and extremely insightful.
Got the call the same day as applying, and the woman I spoke to was super nice. Arranged the face to face interview over the weekend.
It was a long process after applying online: 3 interviews, and then they decide what department you are good to go to. Then they call you with an offer after 4 days. Once you accept, you get on a guide class. where you meet people from different departments.
Preguntas de entrevista [1]
Pregunta 1
Past experience, tell me about yourselft kind of questions.