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      Búsquedas relacionadas: Evaluaciones de IATA | Empleos en IATA | Sueldos en IATA | Prestaciones en IATA
      Entrevistas en IATAEntrevistas para el cargo de Customer Service Representative en IATAEntrevista en IATA


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      Entrevista para Customer Service Representative

      30 mar 2013
      Candidato de entrevista anónimo
      Sin ofertas
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Me postulé a través de una facultad o universidad. El proceso tomó 2 meses. Acudí a una entrevista en IATA en jul 2012

      Entrevista

      I applied for an internship in the Amman, Jordan office after receiving a special invitation via an alumni connection at my university. A month later, I received an email reply from the alumni connection (an IATA HR staff member) informing me that the position for the internship had already been filled, but that he had looked at my resume and thought I could be a great fit for a fulltime Customer Service position. We scheduled a skype interview and I was impressed with the HR guy's willingness to spend an hour talking with me. He even assured me that people came to IATA from all sorts of professional backgrounds, and that I should not be discouraged by my previous non-profit experience. We ended the conversation positively with the HR guy asking me to email him my university diploma and a list of references. He would forward my materials onto the team manager in Amman, who would lead the next interview. I emailed all the requested materials and patiently waited. After a week, I followed up and the HR guy told me the team manager had a personal issue to attend to and wouldn't be working for the rest of the week. I wrote back promising to touch base the following week. I wrote a week later, no response. I wrote again the next week, no response. I wrote each week for a month before finally accepting another job offer. As I had been essentially "recruited" from an internship application to apply for a full-time position, the experience was a let down. I just wish the HR guy could have been honest and not wasted my time if something came up to delay the process or if he wasn't seriously considering hiring me. This type of communication signals a lack of transparency and integrity.

      Preguntas de entrevista [1]

      Pregunta 1

      We had a conversation in French.
      Responder pregunta
      6

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Representative en IATA

      Entrevista para Customer Service Representative

      12 ago 2022
      Candidato de entrevista anónimo
      Madrid
      Sin ofertas
      Experiencia negativa
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 2 meses. Acudí a una entrevista en IATA (Madrid) en may 2022

      Entrevista

      First interview with HR and Department Manager, then language assessment test. They did not even bother to give me a negative response. I wrote two emails about the next steps or the result but they remained silent.

      Preguntas de entrevista [1]

      Pregunta 1

      When you have various tasks at once, do you feel stressed?
      1 respuesta

      Entrevista para Customer Service Representative

      8 dic 2020
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Acudí a una entrevista en IATA

      Entrevista

      Interview process was very well handled and it followed the standards of talking to HR, hiring manager and director. Each step of the process was communicated timely via email. HR team was always available for any questions.

      Preguntas de entrevista [1]

      Pregunta 1

      Goals achievements, projects that I had an issue and how it was overcome and final results.
      Responder pregunta

      Entrevista para Customer Service Representative

      29 may 2018
      Empleado anónimo
      Madrid
      Oferta aceptada
      Experiencia negativa
      Entrevista difícil

      Solicitud

      Me postulé en línea. El proceso tomó 3 meses. Acudí a una entrevista en IATA (Madrid) en oct 2017

      Entrevista

      Very long process. Interviewer demands too many documents, while leaving you hanging with very little "feedback". Also IATA insisted that its a must to contact my current employer at the time! I never heard of an organization that contact your current employer and ask (this person might leave your organization and work for us, what do yoiu think of him)? This should not be the case!!

      Preguntas de entrevista [1]

      Pregunta 1

      Language skills and English exam
      3 respuestas