Me postulé en línea. Acudí a una entrevista en Hyatt en abr 2020
Entrevista
It was good. They just asked me several questions about how I would handle the working environment and how I can multitask. It ended up being 2 interviews, one with the AGM and then one with the FD Supervisor and GM
Preguntas de entrevista [1]
Pregunta 1
They asked about my customer service background as well as my 5 year plan
Fairly easy, it was only one interview and several questions asked about availability and experience. It was about 30 minutes. I was hired on the spot and then started working instantly.
Preguntas de entrevista [1]
Pregunta 1
Describe a time you helped a customer and how did they react.
Pretty cold, but fair. I didn't end up getting the job but it was a standard interview process, I do think the could be a bit more warm in their attitude, as people are understandably nervous during interviews. I guess that is just pretty standard.
Preguntas de entrevista [1]
Pregunta 1
Tell us about a time you had to deal with a difficult situation
Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en Hyatt (Chicago, IL)
Entrevista
Standard in person in person interview, asking how to deal with customers, situations, etc.
Gave a few situations and asked how would I respond in that situation.
How would you respond if they had status
Preguntas de entrevista [1]
Pregunta 1
Guest not happy with room, wants upgrade but non available. How do you respond.
