The interview process started with a phone interview with Humana's HR dept (which, I believe, is outsourced). The phone interview was only a few questions about my background. The HR rep told me as much as she knew about the posting, and also encouraged me to ask questions. From there, I had an interview with 4-5 mgrs from the dept. Although interviewing with that many people simultaneously can be intimidating, the team made an effort to make it a relaxed environment. After that interview was complete, I took a test to demonstrate my knowledge of MS Word. The HR team called to offer me the position about 4 days after my in-person interview.

Process was slow and disorganized. Call was scheduled, but did not include the correct people. Had to be rescheduled. No system or way to see stages of process. Is my resume being reviewed, am I being considered, etc? No way to tell where you are in the process.