Me postulé en línea. El proceso tomó más de 1 semana. Acudí a una entrevista en HubSpot
Entrevista
1 phone call with recruiter, 1 video interview and 3 more video interviews. Interviews based off all situational questions not to do with customer support and there was very little interest in personality or who you are as a person. 1 interviewer was very unfriendly seemed she didn't want to be there, and feedback at the end was very vague.
Preguntas de entrevista [1]
Pregunta 1
tell us about a time you dealt with a difficult co worker
Sorry to hear you had a negative experience-we always try to balance efficiency with clarity, and it sounds like you got some feedback, but were seeking more specifics. Thanks for letting me know, appreciate the feedback always! -Katie
Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Specialist en HubSpot
Me postulé en línea. Acudí a una entrevista en HubSpot en ago 2025
Entrevista
Poseen buena comunicación con el candidato, en total son 3 entrevistas, te ayudan a prepárate con material y lo que se espera de la entrevista, son claros con los estados y dan retroalimentación.
Preguntas de entrevista [1]
Pregunta 1
Experiencias laborales previas
Customer first mentality
Me postulé a través de un reclutador. Acudí a una entrevista en HubSpot (Dublín, Dublín) en jul 2023
Entrevista
I was contacted on LinkedIn by a HubSpot employee, they introduced the job description and the salary. In my opinion, the hiring process is too long, you have to "pass" 3 stages. Then I booked a 30-minute call with the recruiter, she was very nice on the phone, she made me feel like I was talking to a friend. I passed to the next stage, which was role play with a TL, it was fun, but I didn't pass apparently because I wasn't feeling comfortable with ambiguity.
Preguntas de entrevista [1]
Pregunta 1
-What are your responsibilities in your current job? -How do you deal with feedback? -What's your salary expectation? -Tell me about a time when you failed ? -Tell me about a time when dealt with a difficult customer?
Clear communication from the hirer on what the job entails and how the interview is conducted. Got to the 3rd round where I had to simulate assisting a customer with their issues.
Preguntas de entrevista [1]
Pregunta 1
Tell me a time when you met with a difficulty at work.