Contacted by email by a recruiter with their interest in me. They may have got my resume from the internet. Monster perhaps. I emailed back expressing that the interest was mutual. Very pleasant conversation for phone screening was small talk. What music did I like? A little bit about myself....etc. Then they will decide if you get a phone interview. With the same person but this one is real interview questions. Strengths, weaknesses. Could I pass a background check, etc. You will know right away concluding this if you will make it further in the process. They will tell you that they are sendinghe your info to a district manager. Within a week you should have a time for a face to face. From there you should know if you have the job but there are several outcomes. You will fill out some background forms and you should expect an offer if you can pass that and a credit check. You may get a second interview if they are on the fence. Or nothing, go brush up on your interviewing skills. Good Luck.

It's casual and read straight from the corporate packet. They ask what kind of music and media you like. They ask how you solve conflicts between employees, what you do to make sure employees stay on track. Typical fluff questions as weell.