Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Hoot Call (Austin, TX) en ene 2016
Entrevista
You apply online and receive an email to read a script on voicemail. If they like the way you sound you will receive an email to set up a phone screening interview.
During the phone screening interview you read a script and role play with the interviewer. After the interview if they like you they set a in-person interview where you get to go to the work site answer a few questions about yourself and shadow a team lead for about 5minutes.
Me postulé en línea. El proceso tomó 3 días. Acudí a una entrevista en Hoot Call (Austin, TX) en dic 2015
Entrevista
Filled out short application online. Was provided a script and a phone number to call and record myself reading said script. Was then asked to schedule a phone interview and was provided another script. Phone interview consisted mainly of reading 2nd script to interviewer. Was then asked to schedule a face to face interview on site. Face to face interview felt somewhat formulaic. I wasn't asked many questions but rather told about the job. I did get to listen to a couple of calls.
Preguntas de entrevista [1]
Pregunta 1
Why did I want to work in customer service?
Could I handle repetitive nature of job?
Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Hoot Call (Austin, TX) en dic 2015
Entrevista
Was sent an email after submitting my resume asking to call a number and read a script. A few days later got another email asking to schedule a phone interview. Read similar script on phone interview and was asked to set up face to face interview. At face to face interview first met with someone and was asked a few standard interview questions about previous experience and was told about the job. Listened to a few calls and met with another manager. Talked about the position and asked if it was something I think I could do. Was told would hear back the same day or following morning.
