Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Health Net (Rancho Cordova, CA) en oct 2019
Entrevista
Easy apply and good interview technique. It is a lot like the STAR format. Give me of an example when? Situation, Task, Action, Result. Other typical questions, where do you see yourself in 3 yrs and 5 yrs.?
Preguntas de entrevista [1]
Pregunta 1
Give me an example of a time when you dealt with a customer you was upset and how did you handle it?
Me postulé a través de una agencia de empleos. Acudí a una entrevista en Health Net (Woodland Hills, CA) en feb 2021
Entrevista
The interview is virtual through zoom and it takes about 20-35 minutes. They want to hire people that are highly empathetic with great customer service. They also want to know if you can take responsibility for your actions and self motivated. They would want to know of moments where you showed you have all those qualities.
Preguntas de entrevista [1]
Pregunta 1
What’s the difference between empathy and sympathy?
Me postulé en línea. El proceso tomó 6 semanas. Acudí a una entrevista en Health Net (New York, NY)
Entrevista
Although the interview was scheduled promptly there was an hour wait to be interviewed. The interview brief and the focus was on how effective you have and will communicate in a less than ideal situation.
Preguntas de entrevista [1]
Pregunta 1
Describe a situation in which you had to communicate with an irate customer and how did you handle it