I progressed through three rounds of interviews with Harrow and was told I would receive a decision by a specific date. That update never came. I ultimately had to reach out myself to get any information on my status as a candidate. It was disappointing to invest significant time preparing and interviewing only to be met with silence at a critical point in the process. Follow-through and clear communication are foundational to a positive candidate experience, and it’s difficult to take a hiring process seriously when those basics aren’t upheld. Ironically, everything worked out for the best—I landed at a far superior company with a far more professional hiring process. But for a company that emphasizes culture and “family,” Harrow should reevaluate how it treats candidates during recruitment. Consistent communication and respect for applicants’ time would go a long way.