Went through 4 Managers. Initial, online application, another face to face and yet another face to face. Had a background check and drug screening. Mine came back within 4 days. There was nothing to find.

For me the hiring process was three steps. Set up an in person interview with basic questions i.e. Customer service experience (waiting tables, bar tending, catering, fine dining). Take a drug screen (swab gums) . Set up a second interview to meet with Department manager and determine eligibility. Come back for a final meeting with a job offer and pay proposal. Set up training schedule and get uniform order.

Very light & easy. Went through a couple of interviews to get the job. First with lower level manager, then with store manger for brand new store. Not difficult questions, but beware, you willed be drug tested on site (orally, at least in my area).