Applied online, in January, after talking with reps at a career fair. Immediately was e-mailed to set up a phone interview- great. The first time I was scheduled to speak with HR, they never called. When I e-mailed them back, they had apologized telling me they were in a meeting that ran late. This happened TWICE more. Completely unprofessional. Three weeks went by after the initial phone call was scheduled, and I finally spoke with a recruiter for approx. 20 minutes. Next, I was sent an online test to complete, which took about an hour. A couple weeks later, I was sent the research project to complete. I spent about 15 hours working on it. After waiting almost two weeks to hear back from HR, a completely different recruiter e-mailed me to schedule an in-person interview. Very disorganized, again. I went in for an in-person interview- keep in mind, it was now March and I had begun applying in January. The interview was 3 30-min interviews with senior level employees on the market research team. They were fine, but not super engaged. One showed up 15 minutes late and assured me that "it would not affect his schedule". I then had 10 minutes for my last interview, which included the most bizarre case question I've ever been asked (about how to approach a research project request). Two weeks later they had e-mailed me to tell me that they enjoyed speaking with me but I would not be moving forward. I read reviews on Glassdoor throughout the entire process, wondering and hoping my experience might be different (better)- nope. If you're applying to Hanover, expect horrible communication from the HR department and a long, drawn out process. It also seems like they interview tons of candidates all the time, and don't frequently extend offers. Unclear how many positions are open at a time, but the position is always listed on the website. One of the worst application experiences I've ever had. Be warned.