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      Búsquedas relacionadas: Evaluaciones de HSBC | Empleos en HSBC | Sueldos en HSBC | Prestaciones en HSBC
      Entrevistas en HSBCEntrevistas para el cargo de Customer Service Executive en HSBCEntrevista en HSBC


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      Entrevista para Customer Service Executive

      14 may 2014
      Candidato de entrevista anónimo
      Sin ofertas
      Experiencia neutra
      Entrevista fácil

      Solicitud

      Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en HSBC en abr 2014

      Entrevista

      Had an online test and passed, therefore offered a face to face interview. I was phoned on a Tuesday afternoon and interview time for 10am on the Wednesday. Not too concerned as I had done similar job before so had confidence to do the interview. Went in for the interview but asked to come back as interviewer was going in for a tele conference!! Not impressed but no choice had to come back after an hour. Interviewer barely shook my hand and I immediately felt uneasy! Halfway through the interview was asked questions about what my partner does, is is job permanent and why I thought there was no chance of him being either relocated or made redundant! The interviewer yawned throughout the process, this unsettled me even further. Obviously I didn't get the position, I requested feedback and was told I wasn't passionate enough about HSBC. I then asked why the interviewer had asked questions relating to my partners job situation and the reply was" I didn't ask anything that was inappropriate" I did say that they were interviewing me for prospective employee and not my partner. I got not one rejection email but 3, talk about rubbing salt into a wound.

      Preguntas de entrevista [1]

      Pregunta 1

      Questions asked about my partners job and sustainability of his position!
      Responder pregunta
      4

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Executive en HSBC

      Entrevista para Customer Services Executive

      22 mar 2023
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Acudí a una entrevista en HSBC

      Entrevista

      Good. Hard but can manage. Interviewers are friendly and you dont have to wprry if uou dont know an answer for a question. Just be honest and they will help.

      Preguntas de entrevista [1]

      Pregunta 1

      Why are you choosing hsbc as your work place?
      Responder pregunta

      Entrevista para Customer Service Executive

      7 nov 2022
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé a través de una recomendación de un empleado. Acudí a una entrevista en HSBC

      Entrevista

      Was comprehensive and was one of the best interviews I had faced in my life. my career changed and opened up because of this interview and attribute my success for having said yes to the offer.

      Preguntas de entrevista [1]

      Pregunta 1

      Explaining situations of success and how to measure it
      Responder pregunta

      Entrevista para Customer Service Executive

      9 oct 2019
      Candidato de entrevista anónimo
      Cyberjaya
      Sin ofertas
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en HSBC (Cyberjaya) en oct 2019

      Entrevista

      The interview involves 4 stages: 1. phone interview 2. call centre roleplay (candidates were given sample scripts on the usual situation at a call centre. then, they were required to act as a customer service representative for a mock call. situation given: lost debit card, forgot online banking password) 3. interview with head department 4. online test.

      Preguntas de entrevista [2]

      Pregunta 1

      introduce yourself
      Responder pregunta

      Pregunta 2

      During a call with a customer, how would you handle the distressed customer?
      1 respuesta
      3