Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en HSBC (Calgary, AB) en feb 2021
Entrevista
The first thing was a questionnaire and just need to answer the statement based on your personality, just be honest about it; then there will be a video interview with 6 questions with it (I will post it below), three attempts for each question; then the second day I was contacted by a recruiter regarding my current job condition; after a week I was contacted by the branch for the in-person interview, the in person interview was easy, just be yourself and the approachable and have the conversation going with the interviewers, talk and chat with them and you will be fine. Offer came by phone 2 days after.
Preguntas de entrevista [1]
Pregunta 1
Questions
Describe a time when you had to deal with an angry customer. How did you handle it?
Give me an example of when you have adapted your sales approach / your product offering in order to meet a customer's need.
Describe how you go about understanding what a customer needs and wants.
How is/was your performance measured in your most recent role? i.e. was it based on number of referrals, accounts opened, etc. Were those targets met, and if so, what do you attribute to your success?
Give me an example of a time when you identified a risk or issue related to your work
At HSBC, we encourage customers to utilise digital banking. Can you provide an example of a time you helped customers be more digitally engaged?
Good but not great hat is your strengths and weaknesses not that hard but not that easy. prepare well beforehand for tough questions. brace for impact. make sure you are well advanced
I did a face to face interview with two manager, it was pretty chill, but the pay is under my expectations. Also, you might need to work on Saturday as well.
Me postulé a través de una recomendación de un empleado. El proceso tomó 4 semanas. Acudí a una entrevista en HSBC (Sídney)
Entrevista
The process is very lengthy . First you have to answer a series of questions online the. You get picked up for 2x interviews. One with the branch manager and customer service manager and one with the regional manager. Come prepared
Preguntas de entrevista [1]
Pregunta 1
General Behavioral Questions
1. Can you tell me about a time when you faced a significant challenge at work? How did you handle it?
2. Describe a situation where you had to work with a difficult colleague. How did you manage the relationship?
3. Give an example of a time when you showed initiative and took the lead on a project.
4. How do you prioritize your tasks when you have multiple deadlines to meet?
5. Tell me about a time when you received constructive criticism. How did you respond to it