Good. Hard but can manage. Interviewers are friendly and you dont have to wprry if uou dont know an answer for a question. Just be honest and they will help.
Preguntas de entrevista para Customer Service Executive en HSBC | Glassdoor
Oferta aceptada
Experiencia positiva
Entrevista fácil
Solicitud
Me postulé en persona. El proceso tomó 6 meses. Acudí a una entrevista en HSBC (Colombo, ) en oct 2017
Entrevista
There are 3 interviews ,
1. Face to face interview with a HR person
2. Assessment and a phone call conversation
3. Face to face interview with the senior management
interview is not that hard if you are fluent in English and have good personality.
Preguntas de entrevista [1]
Pregunta 1
Explain a good customer service experience you had ?
Me postulé a través de una recomendación de un empleado. Acudí a una entrevista en HSBC
Entrevista
Was comprehensive and was one of the best interviews I had faced in my life. my career changed and opened up because of this interview and attribute my success for having said yes to the offer.
Preguntas de entrevista [1]
Pregunta 1
Explaining situations of success and how to measure it
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en HSBC (Cyberjaya) en oct 2019
Entrevista
The interview involves 4 stages:
1. phone interview
2. call centre roleplay (candidates were given sample scripts on the usual situation at a call centre. then, they were required to act as a customer service representative for a mock call. situation given: lost debit card, forgot online banking password)
3. interview with head department
4. online test.