The HCL Global Service Desk interview typically involves three rounds: an aptitude test, a communication skills assessment, and a technical interview focusing on IT concepts and customer service knowledge to gain industry.
Otras evaluaciones sobre las entrevistas para el cargo de Global Service Desk Analyst en HCLTech
The interview process was a usual process, nothing but the common nervousness. The panelist were polite, and they asked questions regarding myself, my education, and some scenarios. They gave me ample time to think as well.
Preguntas de entrevista [1]
Pregunta 1
How would you handle a client whose technology has malfunctioned and demands immediate enquiry but most of your staff is busy?
Me postulé a través de una facultad o universidad. Acudí a una entrevista en HCLTech (Jaipur, Rajasthan) en ene 2025
Entrevista
interview was remotely through college campus
There was 2 rounds one was PI and next was HR
In PI round you would be asked everything from your CV and counter questions based on your answers