Me postulé en línea. El proceso tomó 8 semanas. Acudí a una entrevista en H&R Block (Fort Myers, FL) en nov 2014
Entrevista
Two people interview you, at a local office. I'm my case they were 2 of the main managers for Southwest FL. They made it clear that this is seasonal job, they took turn asking questions, basically screening your ability in customer service. They never mentioned anything about filling but that is a big part of the job. After the interview everything seemed to of went well. I received an Email a nmonth later saying I was hired and when training started.
Preguntas de entrevista [1]
Pregunta 1
They ask about a time when you had a problem with a customer and how you handled it
Me postulé en línea. Acudí a una entrevista en H&R Block (Colorado Springs, CO)
Entrevista
The first year I applied was a one on one with the District Manager. Then years after that have been different, one year was a group interview and the rest have been applying for the job and they call and do a quick phone interview. This is only if you come back year after year. You do have to apply for the position several months before you start the job.
Me postulé a través de una recomendación de un empleado. El proceso tomó 4 días. Acudí a una entrevista en H&R Block (Lyons, IL) en dic 2018
Entrevista
I was sent an email saying I was chosen for the CSP position and was to come to the scheduled orientations. Another meeting was scheduled to learn a little more and then two more computer hands on orientations were scheduled before the start date.
Preguntas de entrevista [1]
Pregunta 1
Am I willing to work at multiple nearby locations?
Me postulé en línea. El proceso tomó 4 meses. Acudí a una entrevista en H&R Block (Vista, CA) en nov 2018
Entrevista
I had to talk to two managers and they were asking me questions about my previous jobs, experience with costumer service, if I knew any other language than English, after that I was sent to the backroom with one of the managers to answer calls like an actual receptionist and get messages for tax professionals
Preguntas de entrevista [1]
Pregunta 1
Have you had experience in costumer service? How? Do you have one special experience you want to share?