Me postulé en línea. El proceso tomó 1 día. Acudí a una entrevista en H&M (New York, NY) en feb 2018
Entrevista
they asked me questions such as what is your name? how are you today? would you like a job? blah and other stuff? I found it was intesting but mostly I'm just making this up because you did a hardsell and I don't like it.
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Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Representative en H&M
Acudí a una entrevista en H&M (Londres, Inglaterra)
Entrevista
An interview process reviews applications, conducts structured conversations, evaluates skills and culture fit, gathers feedback, and compares candidates to identify the strongest match for the role within organizational hiring goals.
It was very light asked me basic customer service questions, my history of customer service and what my schedule would look like. You first walk in asking for the manager, they find the manager and you follow them as they escort you to their little office and conduct the interview in that space.
Me postulé en línea. Acudí a una entrevista en H&M (Chicago, IL)
Entrevista
The process was relative easy. They are very friendly and responsive during the recruitment process. They also included and an basic assignment to evaluate customer service skills and during the interview they performed and quick role play as well.
Preguntas de entrevista [1]
Pregunta 1
Bakcground and previous experience.
How would I handle a escalated customer?