Group interview first, more about background work experience and about yourself. 5 questions and a selling presentation with a group. They give you 5 minutes to prepare. Interview only takes about an hour and will call you back if you make it to the second round of interview for a one on one.
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en H E B (Northpark Village, LA) en abr 2023
Entrevista
1st interview was a group interview of about 15-20 people. Did icebreakers and then a group activity and presented it as a group.
2nd Interview was in person with the current curbside manager: Asked a couple of questions maybe 3-5 and then I got offered the job.
It's easy, the environment is friendly and you can ask questions. Pay is weekly as well and if you want more hours people are always willing to trade.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you assisted a customer who was under stress, or at least tell them the outcome.
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en H E B (Houston, TX) en sep 2022
Entrevista
There was a group interview that consisted of thirty people and five managers. The store lead gave a small speech before the interview began. When the interview began, they had everyone come up one by one to answer five questions on a board. The next day they give a call to people who passed the group interview and schedule you for a one-on-one interview. At that interview, they ask you a few more questions on how you would handle certain situations, such as providing customer service and solving coworker conflicts. They'll also ask you why you want to work there and if you understand the environment that you will be working in.
Preguntas de entrevista [1]
Pregunta 1
What is your name? What position did you apply for? What position would you like? What work experience do you have? If none, talk about a school or home experience. Name a time you received great customer service. Why do you want to work at HEB? How would you provide an HEB customer with great customer service? How would you deal with a problematic coworker? Name a previous experience if you have one. Why should we choose you over other candidates? Do you understand that you will be outdoors and may have to work during unfavorable weather?