1) Applied for the job on their corporate website (managed by Jobvite) 2) One week later, I received an email from HR generalist indicating that HR representative would like to schedule a phone call 3) Received phone call from HR representative explaining the company and the role and that the hiring manager picked out my profile personally for an interview 4) Scheduled a phone interview with hiring manager for later that week 5) Phone interview with hiring manager went great 6) Received an email from the HR rep with "good news" that the team would like to have an on-site interview that would last 4 hours 7) Attended interview on-site and met with an awesome group of people. I think the process could have been shortened if they chose to do a panel/group style interview because the questions asked by each individual were identical. 8) I left with the impression that everything was positive and I had a positive impression of them 9) I receive a rushed one-liner email from the HR rep the next day (not even proof-read from what I could tell with the spelling mistakes) saying they won't be moving forward without further explanation 10) I kindly request more information as I'd like a plausible explanation for the result. 11) HR representative asks if I have time to take a phone call the next day. I do. 12) No call. Dear Guidewire, You've got a great company from what I can see on your Glassdoor profile. Almost a 5-star rating from nearly 500-ish respondents. I'm sure that your culture internally is great -- as I was able to witness firsthand through the on-site interviews with your staff. But I would like to suggest an improvement in the hiring flow -- especially for candidates who don't make the cut. 1) Be honest and open with them -- tell them the reason why you won't be moving forward with them. If they're asking too much money, if they aren't going to be a good fit for the team or the manager, if they're under-experienced, if they're over-experienced, tell them. We're always looking to improve myself, and any feedback is greatly appreciated. 2) Honor your commitments. If you say you're going to call someone the next day, call them. 3) Treat every interviewee as a potential "ambassador" for the job. There have been times in the past where I've interviewed with companies, been passed-over, but was left with an understanding of why I wasn't chosen in an honest and positive way. And you know what? I actually recommended that company to a former colleague and former coworker... because if they treated me, someone they wouldn't hire, with respect then I imagine they'd treat someone they'd hire even better.