Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Groupon (Chicago, IL) en abr 2014
Entrevista
Applied online and in about 2 weeks received an email inquiring when was best to call to do an over the phone interview. Set it up and the interview was really easy going. Very friendly person on the other line. Didn't ask anything too hard, just going over prior job experiences.
Preguntas de entrevista [1]
Pregunta 1
Can you name a time you went above and beyond for a customer?
The interview process is simple and they're 4 rounds as listed below;
1. GD
2. Versant test
3. Manager round (Email writing)
4. HR round (Salary discussion)
Once selected, you'll be given the offer letter and you can join.
Preguntas de entrevista [1]
Pregunta 1
They'll ask you write an email based on a customer's issue.
The process was great and expectations were clearly communicated. The person that interviewed me was very energetic. They spoke to me about the history of the role and what they needed within the position.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time when you had a difficult situation. How did you handle it?
Me postulé en línea. Acudí a una entrevista en Groupon (Bengaluru)
Entrevista
It was easy and was able to crack it. Basic interview rounds and good company to work with. You can go for it if you are interested to work in customer service and okey with night shifts.
Preguntas de entrevista [1]
Pregunta 1
Previous experience and customer experience related questions