Thank you for your interest in opportunities at GreatAmerica and for taking the time to provide feedback on our interview process. On behalf of all of us at GreatAmerica, we apologize that your experience was less than desirable. Excellence and integrity are at the heart of all we do here at GreatAmerica and your feedback offers us an opportunity to learn and to consider ways we can improve. GreatAmerica has a history rich in growth and success and with that comes new and exciting opportunities to invest in our people. Available positions, such as the Documentation Specialist role, may be open because we are adding new members or because a team member has developed into a new role. The interview process is a mutual process between our candidates and GreatAmerica Financial Services, Inc. and we appreciate that the process is an investment of time; one which we truly hope is felt to be a worthy investment. During our process, we take the time to really get to know our candidates so that we can ensure the best possible fit between candidate, role, and GreatAmerica. Overall, we feel this involvement is a benefit to our candidates as much as it is for us. The process is designed so that you, as a candidate, get to know GreatAmerica just as much as we are getting to know you! Our Human Resources and hiring leaders endeavor to ensure that our new employees join the organization with a clear understanding of the roles they will be performing, a sense of the culture they will become a part of and responsible for fostering, and of the environment they will become immersed in. One of the primary goals of our thorough hiring process is to set our new team members up for success in their new roles. GreatAmerica Financial Services is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status. Please consider reaching out to us to continue this discussion at applicant@greatamerica.com should we have failed to fully address your concerns. We always welcome learning more about what we can do to create a better candidate experience at GreatAmerica. Thank you for your candid feedback. We wish you all the best in your professional endeavors.